Frequently Asked Questions
Below, we answer some the most frequently asked Questions on our platform
A purchase can be made at any time via our safe & secure website and checkout system. If you need any assistance, our Team will be available to help you Monday – Friday 9am-7pm & Saturday 9am-4pm. If you have any questions about placing an order, email our sales team email@example.com or call on 01276 22 4 22
Follow our quick and easy process:
1) Choose your desired registration plate, check suitability for desired vehicle
2) Pay for it online via debit or credit card
3) Your document will arrive (approx 5-7 working days) or the transfer can be done by CazReg
You cannot make your car look newer/younger than it is by using a more current year than its first date of registration. Please refer to our page “Buy A Number Plate” which provides more information on plate styles and dates.
There are two ways that CazReg can supply your number plate to you:
1. Retention certificate – If you choose this option, you will be responsible for handling all the legal aspects of the transfer with the DVLA. Upon purchase of the retention certificate, you have up to 10 years to put the registration on a vehicle. The retention certificate and documents explaining how to put the restoration on to your vehicle, will usually be with you between 5-7 working days from placing your order.
2. CazReg Transfer – If you choose this option, CazReg will carry out the legal transfer for you. They will need some basic information from you to complete the transfer on your behalf.
For CazReg to transfer your new registration on to your desired vehicle, we will need the following:
- Most recent V5C document for your vehicle
- Details of the current MOT Test (if applicable)
- Address and Name of Registered Keeper
Your current plate will automatically be made void unless you pay the DVLA to retain it. The current retention fee is £80.00 which will entitle you to retain the number. The number plate will be transferred onto a certificate that you can later use to put onto a vehicle. If you do not retain the number on a certificate or transfer it to another vehicle, then it will be lost when you receive your amended V5C showing your new registration.
Any deposit/part payment taken is non- refundable. Once you have processed an order, you will have agreed to our terms and conditions of sale.
Only If you have purchased a previously unissued personalised number plate, you can apply to cancel your purchase within 10 days of the initial order date. Ultimately, the DVLA will decide the outcome of your application to cancel and we cannot guarantee that it will be successful.
The prices you see advertised are for the purchase of the registration only, the legal ownership of the plate. For the physical acrylic plate, you will have to arrange this separately.
– Card or Debit Card (All Major cards accepted)
Yes, what a lovely gift a private registration plate would make!
The only information we require is the name of the person the vehicle is registered to.
At CazReg we will only collect necessary information, and will never pass your personal information on to a third party company. CazReg use a secure and advanced payment system through Stripe (click to check) payments which are certified to the highest compliance standards. At CazReg we believe in transparency; we encourage all our clients to leave honest and reliable feedback which are broadcasted on platforms such as Trustpilot and Facebook. We are also proud members of MIRAD (The Institute of Registration Agents and Dealers). This is our trade governing body and protects your purchase of Personalised, Private and Cherished car number plates through us. CazReg are officially registered with the Driver and Vehicle Licensing Agency (DVLA RNPS Supplier Number: 55942) to supply number plates for vehicles registered in the UK and Norther Ireland.
Yes, please update your car insurance company so that they can update your records for accuracy. When you inform your insurer that your registration number has changed, it’s also a good idea to obtain a letter from them confirming that they have no interest in the registration plate. In case of theft or damage to your vehicle, this letter will confirm that you have all rights to the number plate.
When your transfer has been completed, you will receive a new V5C from DVLA Swansea usually around 3-5 working days after. This is proof that you must keep safe that the transfer has been completed at DVLA. It is then your responsibility to inform your insurance company that the registration number has been changed and to purchase and fit the new plastic number plates on to your vehicle.
CazReg provide a free selling service. Please visit our “Sell a plate” page, fill out our form with details about your plate and your contact details. A member of our sales team will endeavour to get back to you in 1-2 working days with a free valuation of your plate. Our service will be to advertise the registration and to handle any dealings with the potential new buyer. Before advertising your plate, we will require signed and dated T&C’s to be returned to us. If we come to an agreement to sell your plate on commission, we will retain a percentage of the sale price as initially stated and send over the agreed money to you. Our administration fees are paid by the buyer. You would only need to pay a fee should you fail to supply us with the required documentation within the agreed time scale or change your mind about selling once a sale agreement has been made. All we require, is that you keep us updated regarding any changes to your details, asking price or if the plate is no longer available for sale.
At CazReg, we will analyse the age and availability of your plate, the popularity of the name or initials represented, the desirability of the numbers (e.g lower numbers, higher the value) and we will compare current and historical prices. Based off all this information, we will provide you with a free valuation for your plate.
At CazReg, we believe the key to selling your plate quickly is to get the asking price right. To do this, we thoroughly research the market and provide you with a valuation for your cherished plate. We will advertise and market your registration plate to prospective buyers. Your plate will be advertised on our website with the potential of thousands of viewers and keen number plate purchasers being able to view your plate. Due to private plates being such a personalised purchase, we can’t give you an exact timescale or date of sale. However, we can assure you that we will do our best to advertise and sell your plate. With your permission, we will also pass details of your cherished registration mark to our selected trade associates, who will also advertise and offer your plate to their customers. Don’t worry, we will deal with all negotiations and will ensure that you will only have to deal with us directly, as none of your personal details will be made available to our associates. Please note, at times, buyers will make offers on plates, we will contact you directly only when sensible offers are made. Ultimately, it will come down to you to either accept or decline offers made on your registration plate.
For any other queries or questions, please don’t hesitate to contact our CazReg Team directly on: